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Terms and Conditions
1. Rental
1.1 Minimum rental period is 1 calendar month.
1.2 UK3X may record actions on its game servers and other services, and that these may be recorded in the form of game demos, game logs, server statistics, screenshots and any other format deemed necessary.
1.3 The server owner, and any designated server administrators are responsible for the conduct of anyone using the server.
2. Payment Method
2.1 UK3X accepts payments by the following methods: Credit / Debit Cards, Cash and Bank transfers. Credit cards will be billed upon placement of your order through PayPal, Inc.
2.2 Once payment is submitted there may be a clearance period while your funds clear of up to 7 working days.
3. Refunds
3.1 All or any refunds will be and are solely at the discretion of UK3X.
3.2 Refunds may take up to 28 working days to be credited back to you.
4. Acceptable use of service
4.1 Accounts are for the use of the primary account holder only. Account holders are not permitted to "borrow", "lend", "sell" or “re-sell” their server, web space or resources to any third party.
4.2 UK3X hold the right to refuse service / and or access to any party, should they deem the application inappropriate; such as an applicant wishing to host pornography, "Warez" or to engage any activities illegal under UK and EU law.
4.3 Clan mod OR Admin mod OR AMX mod can be installed with up to 4 plug-ins (at the moment we allow Half Life Guard, Statsme, WWCL, C-D Cheating Death, Mani Admin Mod) unless they cause a detrimental effect to server performance, this will result in the removal of the plug-ins.
4.4 The server may not be named offensively or in a way to reflect a commercial organisation. In addition to adhering to this convention, clans will also agree to include a 88x31 'powered by UK3X Servers' link button (linking back to http://www.uk3x.com) on their clan-homepage (irrespective of whether or not they have chosen the de-branding option).
5. System Abuse
5.1. Any abuse of the server as defined below will result in either a formal warning being issued, the service being suspended and/or the forfeiture of outstanding rental payments.
5.2 Abuse is defined as but not limited to:
  • Running more than one game process per server.
  • Editing restricted options in server configuration files. This includes but is not limited to changing the “Tick Rate” of your server or editing your server name to remove UK3X “Branding”, unless you have paid for the rights to do so.
  • Breaching our Acceptable use of service as stated in section 4 of this document.
  • Changing the maximum player limit/slot count of your server to anything other than what you have paid for.
  • Abuse, maliciousness, racism, prejudice, or any of the like that can cause any distress, upset or discomfort to any other player(s).
  • The sending or assistance in the sending, of any unsolicited emails, documents or the like, or any form of action that will affect the Web Site, Users or Services of UK3X.
6. Limitations
6.1 Modifications or maps used on the server that have a detrimental effect may be removed, at the discretion or determination of UK3X.
6.2. No Server side bots (players controlled by the server) may be installed, with the exception of the conditions described in section 6.2a of this document. Bots that run on the client side and connect to the server are allowed.
6.2a. A maximum of 2 Server side bots are allowed on Source Servers ONLY.
6.3. The server may not be used for commercial purposes.
6.4. Customers are not permitted to alter the "max rate" server setting of "25000" without the explicit instruction in writing from UK3X.
6.5. The server is for the sole purpose of hosting a game process. It must not be used to host or download files; this also includes the uploading of any files, images or software not directly associated with the running of the game process.
6.6. Customers will receive a reminder 14 days prior to the expiration of their rental. In doing so UK3X will be allowing the Clan ample time to re-new their rental period before the server is reallocated. This will allow the User / Clan the option to keep the server without any interruption to service.
6.7. The customer is responsible for uploading any updated maps, modifications and the like to their server. In special circumstances UK3X will help, for example with new releases of large files, but the day to day management is the responsibility of the user.
6.8. Customers may not increase the player limits as defined on the server (this includes spectators) without the prior permission of UK3X and payment of the difference in rental prices. UK3X is unable to offer refunds to clans who wish to reduce player numbers for any reason.
6.9. Customers are responsible for keeping backups of all configuration files and modifications that they have uploaded to the game server.
6.10. UK3X has the right to change the terms and conditions without notice.
6.11. UK3X has the right to suspend / cancel an account without notice.
6.12. UK3X has the right to schedule maintenance on its network or servers without notice.
7. TeamSpeak2 Server (TS2)
7.1. The TS2 Server is only available while your game server account is in operation with UK3X.
7.2. The Server must only be used by your Clan, who rent the server from UK3X, not sub rented or loaned.
7.3. The Server must not be used to play/broadcast music.
7.4. Your TS2 server must be password restricted at all times.

If we find you to be in breach of any of these Terms and Conditions, then your game server and TS2 Server will be closed down without notice.

Defined Terms:
  • "User" refers to any person(s) using the Web Site or registering with UK3X.
  • "Services" means the services, such as clan servers, offered by UK3X, via the Web Site or other means.
  • "Web Site" refers to the web site hosted at www.uk3x.com or any other part of the site relating to UK3X.
  • "UK3X Admin" means any person designated with the responsibility of running and/or maintaining UK3X and any of its Services.
  • "Server" means a single game process.
  • “Tick Rate” refers to the “sv_tickrate” configuration setting for Source Games.
 
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UK3X Limited is Registered in England. Company Number: 6267355